How To Become a Patient

Intial Visit

Payment & Insurance Info

Office Policies

Payment for Services

Payments for all office visits, laboratory testing and other procedures are due in full at the time of service unless other arrangements have been made in advance. 

Health Insurance Coverage for Services at the Center

The Carolina Center does not contract with insurance companies, including Medicare/Medicaid/Tricare.  Moreover, although many of our services have been covered by insurance in the past, we can provide no assurance or guarantee that you will receive insurance reimbursement for any of the charges at the Center.  As a courtesy, these charges will be filed with your insurance company if it is determined that you have out-of-network benefits, and you will receive reimbursement from the Center when appropriate.  The main exception is Blue Cross Blue Shield (BCBS), which will not reimburse for services, regardless of whether you have out-of-network benefit status.  In addition, the Carolina Center will not provide BCBS any records for the purpose of insurance determination if requested by the insurance company or the patient.  Finally, the Center has “opted out” of the Medicare program, and Medicare will not reimburse for any fees paid to the Center or the patient.

In summary, your ability to receive insurance reimbursement for any of the charges at the Carolina Center will depend on the specific policies of your insurance carrier.  With the exception of BCBS and Medicare, many insurance carriers are increasingly willing to provide coverage for integrative medicine, recognizing its emphasis on health promotion and disease prevention (which ultimately translates into lower health care costs over time).  If you are among those millions of Americans who cannot afford health insurance, we will work with you, as much as possible, to accommodate your budgetary constraints, and we will plan strategically to minimize costs while hopefully meeting your treatment and health-related goals.

Charges For Services for Patients with Insurance with non-BCBS Out-Of-Network Benefits

At the time of each office visit, our staff will determine if out-of-network benefits are available for each patient.  If such benefits are available, we will file the charges on your behalf.  A partial payment of 80% of the total bill is required at the time of service.  Subsequently, depending on what action is taken by your insurance carrier after submission of the claim, you may receive a refund, be billed for a balance, or owe nothing.            

For Services for Patients without Out-Of-Network Benefits, who have BCBS, Medicare, Medicaid or have no insurance

Patients who are unable to get any insurance coverage for services at the Carolina Center will receive a 20% discount for payment at the time of service.